At Anchor Point Solutions, we are committed to providing high-quality loan approval services. This Refund Policy outlines the conditions under which refunds may be considered.
1. Service Nature
- Our services involve professional guidance and consultation to assist clients in the loan approval process.
- As these services are delivered digitally and involve personalized consultation, refunds are generally not applicable once services have been rendered.
2. Refund Eligibility
Refunds may be considered in the following limited circumstances:
- Duplicate payments made in error.
- Services were not delivered as agreed or were significantly different from what was promised.
- Any technical or administrative error caused by Anchor Point Solutions.
All refund requests must be submitted in writing to our support team at contact@anchorpointsolutions.us within 7 days of the service or payment.
3. How to Request a Refund
To request a refund:
- Send an email to contact@anchorpointsolutions.us with:
- Your full name
- Date of payment or service
- Reason for the refund request
- Our team will review your request and respond within 5–7 business days.
- Approved refunds will be processed using the original payment method.
4. Non-Refundable Situations
Refunds are not available for:
- Services already provided in full.
- Consultations or guidance sessions that were attended or delivered.
- Any dissatisfaction due to personal financial outcomes, as loan approval decisions are made by lenders, not Anchor Point Solutions.
5. Contact Us
For questions or concerns about this Refund Policy, please contact:
Email: contact@anchorpointsolutions.us
Phone: +1 (929) 755-3786